Returns & Exchanges
We want you to feel confident and empowered in your Viva La Bonita gear, so if your order isn't a perfect fit, we offer easy returns within 30 days of delivery. Please ensure items are unworn, unwashed, and still have the original tags attached to be eligible for a refund or exchange.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and secure it to your original packaging.
- 3.Drop Off Package
Hand off your package to the designated mail carrier or drop it at any authorized shipping location within 7 days of receiving your label.
- 4.Receive Your Refund
After our warehouse team inspects your returned items, we will process your refund to your original payment method or ship out your new exchange items.